Partial Service Disruption

Incident Report for HYPR Services

Resolved

This morning at approximately 3:00 AM EDT HYPR Became aware of an issue with out our upstream provider AWS. (More info here: https://health.aws.amazon.com/health/status ). As a result several HYPR tenants in the impacted region experienced issues with authentication.
Consequently, we also were unable to access this status page until moments ago.

While AWS continues to work on fully resolving the issue, we have instrumented a workaround, and are closely monitoring tenant health.

Posted Oct 20, 2025 - 07:00 UTC