System Health

All Systems Operational

Uptime over the past 90 days. View historical uptime.
HYPR Systems Operational
90 days ago
99.87 % uptime
Today
HYPR Authenticate ? Operational
90 days ago
99.93 % uptime
Today
HYPR Affirm Operational
90 days ago
99.85 % uptime
Today
HYPR Event Bridge ? Operational
90 days ago
99.81 % uptime
Today
HYPR Support Operational
90 days ago
100.0 % uptime
Today
Support Site Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
HYPR Event Bridge Service Degredation
Resolved - After careful monitoring overnight, we are pleased to report all systems are operating normally following yesterdays outage of US East 1.
Oct 21, 13:27 UTC
Update - Event Bridge continues to show normal traffic patterns since the previous update. We will continue to keep careful watch on our systems as well as the upstream services they depend on. Please continue to monitor this page for any further developments.
Oct 20, 21:59 UTC
Monitoring - As of 3:30PM EDT we are seeing a return to normal traffic volume for the Event Bridge. We will continue to monitor this system closely and provide further updates if any issues arise.
Oct 20, 20:01 UTC
Identified - HYPR Event Bridge for Webhooks Integration is currently experiencing an outage related to the ongoing AWS issues: https://health.aws.amazon.com/health/status .

This may also impact the accuracy of certain metrics dashboards in the Control Center, due to data being delayed.
HYPR Event Bridge depends upon impacted services in AWS. We are working with AWS to restore service ASAP. If you have any questions please contact support via the portal: https://csp.hypr.com
Oct 20, 18:57 UTC
HYPR Affirm Service Interuption
Resolved - After careful monitoring overnight, we are pleased to report all systems are operating normally following yesterdays outage of US East 1.
Oct 21, 13:27 UTC
Monitoring - HYPR Affirm is functionaing normally as of 4:30 EDT and has remained stable for the past 90 minutes. We will continue to keep a vigilant watch on our systems and the upstream services on which they depend. Please continue to monitor this page for any further developments.
Oct 20, 21:58 UTC
Update - We are continuing to work on a fix for this issue.
Oct 20, 18:55 UTC
Identified - HYPR Affirm is currently experiencing an outage related to the ongoing AWS issues: https://health.aws.amazon.com/health/status .
HYPR Affirm depends upon impacted services in AWS as well as other sub processors, who are also impacted by the AWS service disruption. We are working with AWS to restore service ASAP. If you have any questions please contact support via the portal: https://csp.hypr.com
Oct 20, 18:55 UTC
Service Disruption
Resolved - After careful monitoring overnight, we are pleased to report all systems are operating normally following yesterdays outage of US East 1.
Oct 21, 13:27 UTC
Update - All HYPR Authenticate/Control Center tenants have continued to operate normally throughout the day. We will continue to monitor them and their upstream services vigilantly. Please continue to monitor this page for any further updates.
Oct 20, 22:01 UTC
Update - As of 5:50 AM EDT, All affected HYPR Customer tenants are restored to normal service. Though all tenants are currently healthy, HYPR is continuing to actively monitor this incident vigilantly.

HYPR is keeping a close watch on AWS status: https://health.aws.amazon.com/health/status for full recovery of their systems, before considering this incident closed.

If you have any additional questions please reach out to HYPR Support via https://csp.hypr.com
Oct 20, 14:33 UTC
Monitoring - This morning at approximately 3:00 AM EDT HYPR Became aware of an issue with our upstream provider: AWS. (More info here: https://health.aws.amazon.com/health/status ). As a result several HYPR tenants in the impacted region experienced issues with authentication.
Consequently, we also were unable to access this status page until moments ago.

While AWS continues to work on fully resolving the issue, we have instrumented a workaround, and are closely monitoring tenant health.
Oct 20, 09:54 UTC
Oct 20, 2025
Unexpected pop up after updating iOS HYPR App.
Resolved - This incident has been resolved.
Oct 20, 09:45 UTC
Identified - We are publishing this notice regarding the rollout of one of our new features in our latest iOS release, Version 10.5.0. There is a new notification in iOS to enable one of the new features, which your end users may not expect. This notification would have potentially been seen by 2% of the total end user population during the first couple of hours of the rollout of 10.5.0, before HYPR noticed the issue and took action. We want to sincerely apologize for any confusion this may have caused.


The feature in question, HYPR Enterprise Passkey for web and mobile, requires that end users enable the HYPR iOS application as a passkey provider. We understand that clear and accurate information is critical to your decision-making and day-to-day operations.


Here’s what you need to know:
*The intended functionality of the feature is a registered Enterprise Passkey in the HYPR Mobile App through the native passkey provider support in iOS, enabling native and browser mobile use cases.
*Users are able to click on “Enable Provider” and there is no impact to the HYPR product functionality.
*Users are able to click on “Cancel” and there is no impact to the HYPR product functionality if they do not leverage Enterprise Passkeys.
*This Feature was meant to only be enabled at customers/admins discretion for use with Enterprise Passkey Functionality. However, due to a bug, this feature is affecting all iOS users who have the 10.5.0 release of the HYPR app.


We have currently paused the rollout of the 10.5.0 release on iOS and are patching the current code to affect the correct behavior. We deeply regret any inconvenience this has caused and are also taking steps to ensure our future communications are more precise and informative. Your trust is extremely important to us, and we are dedicated to maintaining transparency with our valued customers.


If you have any further questions or require assistance, please do not hesitate to contact our support team at the support portal https://csp.hypr.com or via email support@hypr.com.

Thank you for your understanding and continued support.
Sep 25, 17:49 UTC
Partial Service Disruption
Resolved - This morning at approximately 3:00 AM EDT HYPR Became aware of an issue with out our upstream provider AWS. (More info here: https://health.aws.amazon.com/health/status ). As a result several HYPR tenants in the impacted region experienced issues with authentication.
Consequently, we also were unable to access this status page until moments ago.

While AWS continues to work on fully resolving the issue, we have instrumented a workaround, and are closely monitoring tenant health.
Oct 20, 07:00 UTC
Oct 19, 2025

No incidents reported.

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